Call for Expressions of Interest for the GNGB Resolutions Group Standing Panel

The Gateway Network Governance Body Ltd (GNGB) is calling for expressions of interest from parties who wish to nominate themselves or other parties to join the GNGB Resolutions Group Standing Panel.

Background

The Gateway Network Governance Body Ltd (GNGB) is the industry self-governance body for the Superannuation Transaction Network (STN). GNGB provides oversight of the STN Gateway Operators, managing the interests and priorities of the various stakeholders involved in the network.

Gateway Operators are projected to handle an annualised volume of over 75 million contributions and 1.5 million rollovers.

GNGB provides governance and oversight of the STN and its operators, including:

• Efficiency and integrity of the network
• Access, entry and exit processes
• Risk management
• Continuous improvement and change
• Active operator and regulator engagement at strategic and operational levels

GNGB Resolutions Group and Standing Panel

The GNGB Resolutions Group will adjudicate disputes arising out of, or in connection with, the Memorandum of Understanding for participants in the Superannuation Transaction Network (MoU) and the Superannuation and Data and Gateway Services Standards for Gateway Operators transacting within the Superannuation Transaction Network (Gateway Standard). This does not include disputes between Gateway Operators and other contracted parties such as Superannuation Funds or Employers.

The Resolutions Group will be selected from a standing panel of up to 15 pre-appointed representatives (Standing Panel). Upon written notice of a dispute, the GNGB will form the Resolutions Group by selecting members from the Standing Panel with the appropriate skillset for that particular dispute.

The number of members on each Resolutions Group may change on a case by case basis, with regard to the particulars of each dispute.

The GNGB Board will review panel members every 12 months to ensure membership remains valid and appropriate and the required skillsets are in place. Standing Panel members will be required to notify, via written notice, the GNGB if there is a change to their role and/or organisation for which they are primarily employed.

Expectations of Resolutions Group Members

Resolutions Group members are expected to act in good faith at all times and, to the greatest extent practicable, in accordance with the spirit of the intention to provide a transparent and consultative process for the resolution of disputes arising out of, or in connection with, the MoU and the Gateway Standard.

GNGB has developed a skills list of relevant skills and experience the Board is seeking for the Resolutions Group Standing Panel. It is not expected that any one nominee will have all listed skills, but that the group as a whole will have these skills in order to be able to fulfil its obligations. This skills listing is provided below.

It is anticipated that any Standing Panel members called to participate in a Resolution Group would do so at their own expense.

Expression of Interest

The GNGB is now calling for expressions of interest from parties who wish to nominate themselves or other parties to join the GNGB Resolutions Group Standing Panel.

Eligibility Criteria                                           

The nominee to the Standing Panel should possess a number of the following skills and attributes:

Industry Specific Skills – Primary
STN Technical Skills	Understanding of solution design, build and deploy processes for AS4.0, EBMS3.0 and XBRL solutions.
Commercial Acumen re: STN	Thorough understanding of MoU and Gateway Standards, in particular Gateway Operator obligations to each other and obligations and rights in relation to the GNGB.
Superannuation Regulatory Environment – Data and Payment Standards	Knowledge and understanding of the Superannuation Data and Payments Standards, associated MIGs and Guidance Notes, as administered by the ATO, content and business/technical application of these standards.
Employer Context	Knowledge of challenges faced by employers in relation to processing employee superannuation contributions and obligations, regulatory reporting, change, technology impacts.
Super Fund Context – Retail Fund	Experience of challenges faced by regulated Retail Superannuation Fund trustees, including but not limited to fund administration, regulatory obligations i.e. SuperStream, in business and technology process and policy.
Super Fund Context – Industry Fund	Experience of challenges faced by regulated Industry Superannuation Fund trustees, including but not limited to fund administration, regulatory obligations i.e. SuperStream, in business and technology process and policy.
Super Fund Context – SMSF	Experience of challenges faced by regulated Self-Managed Superannuation Fund trustees, including but not limited to regulatory obligations and compliance i.e. SuperStream, in business and technology process and policy.
Software Provider Context	Experience of challenges and risks faced by software providers (excluding gateways), including but not limited to SuperStream, superannuation, clearing, payroll, banking and accounting, customer regulatory obligations.
Gateway Operator Context – Large	Experience of challenges and issues faced by large Gateway Operators (top tier) with the STN, knowledge and context of history of STN governance.
Gateway Operator Context – Medium	Experience of challenges and issues faced by medium Gateway Operators (middle tier) with the STN, knowledge and context of history of STN governance.
Gateway Operator Context – Small	Experience of challenges and issues faced by small (third tier) Gateway Operators with the STN, knowledge and context of history of STN governance.
Standards Implementation and Management	Experience in the design, implementation and ongoing management of industry standards such as data/transaction standards, code of conduct(s), rules or related framework.
Risk Management	Understanding of key risks to the organisation (GNGB and Gateway Operator organisations) related to key governance functions. Understanding of specific risks experienced in the NFP and superannuation regulatory environment and knowledge of mitigating strategies.
Government	Experience working with the appropriate regulators, being the ATO and APRA, and have the capability to understand an issue within the context of the regulatory framework where appropriate.
Legal Expertise	Familiarity with legal framework of the STN including MoU, GNGB Constitution, as well as the wider legal framework, SIS Act, Data and Payment Standards and associated message implementation guides.
Personal Attributes
Dispute Resolution	Experience in dealing with resolution of disputes in a transparent, open manner, without favouritism. Ability to apply a consistent set of principles for the resolution of disputes, ability to seek and effectively utilise expert advice to be used in the consideration of dispute outcomes, ability to communicate outcomes fairly and consistently.
Consultation	A track record of taking a consultative and inclusive approach across a large number of different stakeholder types to resolve challenges / problems.
Negotiation	Understanding of the processes by which two parties can reach agreement, ability to articulate objective costs and benefits and broker a middle ground.
Independence	Proven performance as an independent advisor to a body or group, including the ability to broker favourable, unbiased and transparent outcomes from an independent perspective.
Governance	Experience of governance environment(s) such as non-legislative, legislative, corporate governance including the ability to deploy effective governance strategies to motivate desirable outcomes. Previous Director or Board experience.
Analytical Skills	Proven ability to examine data and information to draw a conclusion, and apply to other contexts and circumstances; ability to interpret technical matters in a business context.
Enquiring Mind	Motivation to seek the truth, keep an open mind, understand the detail and ability to consistently apply logic to ascertain the pathways to resolution.

Application process:

Please send your letter of interest, an electronic copy of your curriculum vitae and a list of the skills and attributes (as outlined above) you would bring to the panel to Sarah O’Brien, GNGB Executive Officer, at sarah.obrien@gngb.com.au by 28 February 2017. For further information, please contact Sarah on 0409 043 711.