Successor Fund Transfers (SFTs) are becoming more common, but too often, the behind-the-scenes risks are overlooked. When communication is delayed or protocols aren’t followed, the fallout can include contribution failures, member confusion and major network disruptions.

 

This guide explores the critical, yet often underestimated, operational impacts of SFTs on employers, gateway operators and members. It also outlines practical, actionable steps funds can take to minimise disruption and maintain trust, especially as the sector moves toward Payday Super.

 

Read the full guide below to learn where things go wrong and how early planning and collaboration can keep the super system running smoothly.